2012 Mercedes benz GLK350 Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz GLK350 2012 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz GLK350 2012 air bags and complaints other owners have filed.
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2012 Mercedes benz GLK350 Air Bags Problems, Complaints and Defects

 Issue ID1275737
 Internal NHTSA #10855155
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelGLK350
 Model Year2012
 File date11/04/16
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemAfter just parking the vehicle but before getting out - the drivers headrest "exploded" and pushed my head toward the steering wheel. When driving the vehicle home the message center said problem with the driver front airbag and the passenger front airbag and the warning light was on. The next day i drove to the dealer and they pushed the headrest back together but could not get the message removed and said it would need diagnostics. I drove away with the messages still coming on intending to make an appointment for diagnostics. Returned to have the message center stop showing messages and the dealer was able to correct the issue saying it was just a blown fuse causing the problem. I drove the car approx. 30 min the next day and then 2 and 1/2 hours the following day and while driving on highway at full speed the headrest "exploded" again throwing my head to the steering wheel and i was able to narrowly avert causing an accident. I drove straight to the dealer. They pushed the headrest back in and wanted me to leave. I did not want to drive the car without someone checking the problem so they kept the car. The message center is now not indicating a problem and because the person pushed the headrest back together they are unable to see a problem. Warranty is up on the vehicle but feel this is a potential fatal safety issue to report.
 Vehicle Mileage at Failure105000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateFALLS CHURCH, VA
VIN pattern WDCGG8HB5CFXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed60
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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